For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.
Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.
For additional information, see:
Windows 32- and 64-Bit | F1E |
---|---|
Windows 11 (21H2, 22H2, 23H2) | S 24.04.5677 S 23.04.5642+ |
Windows 10 (21H1, 21H2, 22H2) | S 24.04.5677 S 23.04.5642+ |
Windows 10 October 2020 Update (20H2) | S 23.04.5642+ S 22.06.5578+ |
Windows 8.1 | S 23.04.5642+ S 22.06.5578+ |
Windows Server 2022 | S 24.04.5677 S 23.04.5642+ |
Windows Server 2019* | S 24.04.5677 S 23.04.5642+ |
Windows Server 2016* | S 23.04.5642+ S 22.06.5578+ |
* 64-bit only |